Facility Managers

Deliver Delightful Experiences

Deliver exceptional residential and workplace experiences with smart cost-effective, all-in-one facility management solutions.

Smart workplaces

End-to-end facility management solutions, from accounting to IoT-based gate management.

Connected communities

Smart solutions to streamline community management & engage residents.

What do you get with ANACITY community & facility management software?

Essential Features

Accounting & billing

Automate billings, collections and reconciliations. Make collections effortless with online Payment Gateways.

Digital visitor management

Pre-authorise guests with real-time alerts on every entry. Record visitor data and reduce security burden.

Asset maintenance

Single view for all assets and their service history. Set service schedules and get reminders.

Facility management

In-app facility reservation system with admin control to accept/reject bookings. Set charges, usage rules and get usage reports.

Document repository

Upload and share key documents including bye-laws and floor plans on a secure repository. Protect data with role-based access.

Communication

Post notices and communicate directly with residents through the app. Share a list of contacts and collaborate with residents.

Surveys and polls

Get authentic feedback through surveys and polls with multiple response options. Configure voting rights.

Service request management

App-based helpdesk ticketing with an escalation matrix up to 3 levels. Admin console to process complaints and suggestions.

Client Testimonials

Don’t take our word! Listen to our delighted clients:

Thanks to ANACITY, our audit process is now in-line with RERA. They took the time to obtain information and enhance the process, always staying a step ahead. Audits are now submitted without any hassle, ensuring that we always meet the deadline for service charge invoices. The platform offers easy access to audit information for government entities and JOP alike. Apart from easy software usage, it also enhances savings for owners by 55%.

Mansoor Alserkal General Manager
Al Mujama OA, Dubai

ANACITY has been an invaluable partner for BCOAM. Their technology services have revolutionized the way we operate, streamlining processes and enhancing communication among residents. From seamless software integration to top-notch support, ANACITY has truly met our expectations.

Jennifer Andal Director – Owners’ Affairs
Better Communities Owner Association
Management, Dubai

Mansoor Alserkal, General Manager
Al Mujama OA, Dubai

Jennifer Andal Director – Owners’ Affairs
Better Communities Owner Association
Management, Dubai

Frequently asked questions

What makes ANACITY different from other community management systems?

ANACITY is not just a community management system. It digitally transforms the real estate buyer and residential experience in gated communities – from pre-sales to post-sales and post-possession.

How does ANACITY ensure the security of communities?

There are two security components in ANACITY – physical security through a digital visitor management system and data security with best-in-class certifications as well as GDPR compliance.

Is ANACITY suitable for large-scale properties or multiple locations?

Yes, ANACITY is designed to efficiently manage large-scale properties and multiple locations. With the Multi-Property Dashboard, community managers can oversee multiple communities from a single platform. The system streamlines operations, automates workflows, and ensures seamless communication across all properties.

Can ANACITY’s community management software integrate with other systems?

ANACITY’s open architecture permits easy integration of diverse digital & ERP solutions.

What is the use of Multi-Property Dashboard by ANACITY?

ANACITY’s Multi-Property Dashboard offers a single overview across multiple properties, empowering community managers to track different parameters, like resident onboarding, complaints, and service requests.

Owners Association