Workplace Complaint Management: Improve Efficiency with ANACITY Business Helpdesk Ticketing
Choosing the Right RWA Management Software: What You Should be Looking for
Resident Welfare Associations (RWA) have the uphill task of managing a gated community. Even a small community requires multiple functions that range from managing accounting to maintaining assets at optimal conditions. This can be even more challenging when we consider that RWA members work voluntarily. This is why the selection of an RWA management software […]
Why Centralised Communication is Key to Apartment Management Efficiency
Communication is the bedrock of every community. In a housing society where people from different professions, backgrounds, and cultures co-exist, it is essential in smoothing over differences in opinions and perspectives. It is also an essential part of the administration. Every key function, from sending resident notices to activating security policies, depends on effective communication. […]
ApnaComplex’s Complaint management: Know how to log, monitor, and update a complaint!
Complaint Management/Helpdesk is one of the primary and strongest modules of ApnaComplex. It has helped thousands of societies streamline their complaint process and minimise grievances significantly. When you tap into this module’s full potential, no matter how big or small a society is, managing complaints is going to be a cakewalk. In this blog, we […]
Five Quick Tips about Better Apartment Management
Apartment management is becoming one of the most challenging jobs, with growing sizes of apartment complexes in India. With most of the members offering a voluntary service to their apartment residents as a management committee member, the personal life of an individual gets quite affected in dealing with apartment maintenance issues. At times it becomes […]
Launching Complaint Box Analytics in ApnaComplex
These are exciting times at ApnaComplex! In close heels of the Rules Engine for Dynamic Housing Socities unique feature, ApnaComplex now offers yet another cool feature. As a first step to provide visual insights into the society happenings, we now support a graphical view of the Complaint Box data. Complaint Box is the most widely […]
Complaint Box Enhancements: Control Community Complaints
Continuing with our philosophy of continuous, incremental enhancements – Administrators now have a setting to control if members can post Community Complaints (which is enabled by default). When disabled, members will only be allowed to post Personal complaints. Go to Complex->Settings to see this in action. Configure ApnaComplex to suit your society needs better!
Complaint Box Enhancements: Addition of “Serviced By” field
We have just made your Facility Manager more productive. The Complaint Box Admins now have the ability to select the “Maintenance Staff” who actually attends the complaint. Admins can not only select the staff – but also SMS the staff on the latest update of the complaint at any time. Now, there are multiple benefits […]
We all love to complain, don’t we? – We upgraded Complaint Box for you!
We have released an upgraded version of the “Complaint Box” module of ApnaComplex along with host of other enhancements. Starting today our customers can experience the benfit of the new features. The key features of of this upgraded Complaint box are: Category-wise Administration: 1. Administrators can now configure “complaint box administrators” for each category type […]
