The Handover Cliff: Why Developers Win Sales and Lose Loyalty

Image with one hand holding a home model with another hand underneath to show home handover

Indian and GCC developers are perfecting pre-sales digital journeys. Meanwhile, the post-possession experience still runs on phone messaging groups and Excel sheets. Once the handover is complete, this is where brand equity goes to die. The most expensive CX investment you’re making wrong A Grade A residential developer in Mumbai recently shared their tech stack […]

Real Estate Bill Ready for Cabinet Nod

The NDA government led by BJP is now all set to push the real estate bill to curb black money circulation in the real estate sector. The bill also talks about commencing a buyer grievance redressal system. The government wants to make the sector consumer friendly for the middle class by making the real estate […]